COVID-19 Alert – Governor Kemp issued an Executive Order that authorized resumption of the Long-Term Care Ombudsman access to long-term care facilities, to visit with residents and investigate complaints. For the visits, Ombudsman Representatives will be using Personal Protective Equipment including face masks, face shields, hand sanitizer, social distancing and limiting conversation to less than 15 minutes when possible. Ombudsman Representatives are only visiting facilities that confirm that they have not had COVID in the last 30 days. If you have questions or concerns about a long-term care resident, please contact us. For other resources related to COVID-19, please click here.